Alright, and then whenever you're done. Okay, sounds great. And I have to move on to another meeting at one, so i'm I have some slides that will be brief. I'm the director C CSD. It's this counseling center on campus. I'm going to start to share my screen because it's going to take a minute to load up. You get this onto everything's on top of each other and they would go to my screen goes blank for 10 seconds. This is my 14th year at the University of Delaware. I was at another counseling center in Pennsylvania for nine years before that. So this is something that started all the way at the end. So somebody I've been doing for quite awhile and I'm always happy to talk to students about what we're doing and how we do it, and how we can interact with you. So I live and have everybody back on my screen. All right. So the building you're seeing in front of you as Perkins, that's where we've been since 1983. And we are not in there anymore as of now. We're all remote obviously, but we're also moving this summer to a new building upon the green called Warner Hall. And Warner Hall is right on the green on South Bend next, student health. So it's going to be called the Wellbeing Center at Warner Hall because it's us and student wellness and health promotions and we're right next door to student health. So it'll be a big change in how we operate. It's a big difference in how students come to see us and all that good stuff. But because you're all in Lewis and that conversation pairs, Let's talk about Lewis. I'm not gonna talk much about them. One of the best or the silver lining. I don't think there's any really great thing that's happened because of COVID, but some of the silver linings include the fact that we can now do what we're doing right now, a year ago, I couldn't have even share my screen with you. So we know how to do telehealth, we know how to do it pretty well. I think right now as a center and we're capable to our students all over the place. We have clients right now from a lot of different states and we're able to work with them remotely a pretty effectively. The the main services that we offer for any one, our initial triage and referral, datetime and after hours, emergency availability and consultation. I've been I think I've done patients this week from friends of students to the police department, to the dean of students and faculty and parents. So it's a really great way to use our services, usually over the phone, but these days it's often over Zoom as well. And the UD helpline is a service that's provided through our office until we get reports from if you haven't heard about the UD, how planets 24 hours, it's staffed by a licensed clinicians, are able to help any student deal with whatever was going on. Now with flowers like this, sometimes we get phone calls to help plan for. I like my keys in my car. I need help, which is not really what it's for, but actually, you know, are the operators and the call takers are able to help people in those situations to primarily like we put on the top, anxious, depressed, overwhelmed, come, Let's let us help you as well. Other resources we offer is brief and structured, structured coping skills groups, as well as group therapy. We do have short-term individual work for clients and we come a lot of other services for students who may be experiencing additional stress due to being a marginalized person or racial trauma or dealing directly with the COVID related mental health problems. These days, we're staffed by about 15 psychologists, licensed. We have a psychiatry team, we have a licensed counselor, and we have about nine people who are finishing their doctoral degrees and psychology as well, where a big staff, about 26 folks who are full-time. And we do, we see about 2 thousand students a year. We have about 10 thousand individual appointments per year plus all the the group work that we do as well. So it's a real overview for what we're doing. Before I get to this slide, I just want to say that the big change, and I meant to say this earlier with the silver lining about COVID is before COVID, we were planning on having someone in the Louis area who we would hire as a psychologist who could see students for therapy. But then you would be sort of at the will of their schedule and availability and so on. What's changed now is that we can, since we can do this remotely and we've proven it over the last 14 months. We're now going to be available to available to the students and Lewis. And same way we've been available bowl to all students for the last 14 months. There's no change in our in our practices and policies because your Lewis anymore. So we can do Zoom work with you. And if Zoom isn't your thing, and we get into this world where we don't have to do zoom anymore and you can see people in person. We have a resource list of people who are in the Louis area that we recommend who you would use your health insurance to see. So there's that too. And I know there may be plenty of questions about a lot of this and that particular. So just to wrap up, this is like my last true slide. There's a lot of different ways to enter our system. Including consultations, which I mentioned is really just asking a question or airing a concern and trying to figure out what his next having if you're having a crisis emergency, you can ask it's for same-day appointment, for our crisis appointed. If you know, you want to do long-term treatment and short-term model, is it going to work for you? We can help with that as well by having a referral appointment. We have a person who's a referral coordinator and that's all she does. We have groups and you can just enter our system so to speak to somebody about entering a group and starting a group that's usually start in the beginning of the semesters. And our standard sort of number one way of entering the system is that orange box of the tree I should point and which is really just, let's talk, let's see what's going on. Tell us what the, what here for seeking help is and we're going to figure out what the next best steps are for you. So I've done this presentation and about an hour, but I think I just did it for you and like eight minutes. These are some phone numbers. Some of these you may already know, but some you may not. This has all kinds of good mental health and related kinds of phone numbers. So while I'm sharing my screen, I'm going to show you, and I will email this after we're done here. This is a document that we put together. Unfortunately for you students down and Louis. These are folks in the area down there. So comprehensive behavioral health, counseling and therapy resources. These are all in the Southern Delaware area, the axon, they're not, these are all Wellington, but many of these, you can see Georgetown. See her moral. Amu is, there's a lot of providers down in your zone that we put this together for you all and for the faculty down there to be a way for students who are looking for help. And that way as well. Okay, hoof. There's so much more I could say, but the best conversations I have wanted to do these kind of things is to hear from you with what you're interested in learning more about. And there's obviously a lot of things I left out that I'm happy to talk more about. It sounds like this might be my time to leave you then. Happy coding.
Conversation with Brad Wolgast from UD Center for counseling and student development
From Jennifer Biddle May 14, 2021
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