Welcome, everyone to today's before you arrive, Webinar. This week, we are going to be talking about understanding healthcare in the United States. It is a very big topic. There's a lot to cover. We're excited to share some of the advice information for you to know about how to navigate the healthcare system in the United States, as well as making preparations before you come to the United States. As usual for the webinar, if you have questions that you would like to ask our presenter today, please type them into the Q&A box. You can find that on the Zoom menu at the bottom, it's towards the right After the presentation, we will get to your questions and try to answer as many as possible. The Q&A session is designed really to answer general questions that you may have about health care or your web while you are here at UD. If you have any specific questions or case specific concerns, you can contact S health services directly. You'll have that information during the presentation. We will also be posting some links that you will see in the presentation in the chat, and so you can click on those links as you follow through the presentation. For today's presentation and webinar, we're happy to have doctor Kelly Frick from Student Health Services present on today's topic. Doctor Frick, feel free to share your presentation and begin the presentation. Very good. Good morning, everyone, and thank you so much for joining us good morning to us. Good good evening to you, wherever you may be. Just confirming Vina that you can see these slides here. Perfect. Wonderful. As I mentioned, my name is doctor Kelly Frick. I am the medical director at Student Health Services, and I am a Family Medicine or GP here at Student Health Services. Today, we're going to be talking about healthcare resources at UD, a little bit about healthcare resources in the United States in general, and then about some of the specific resources that are available to students here at UD. First off, this is certainly a partnership. We are here to support you as the students. That is our only really mission and goal is to support students. You know you and you know your family. We know young adult development, as well as some of the predictors of when students do well in college or in graduate school, what leads to academic success, academic retention. Knowing that connecting with a professional mentor is an important part, King that having at least one activity that you're involved in outside of the classroom is another important part. We have a lot of resources across campus to help you while you transition here to UD and during your time here at UD. The goal is to make sure that you know how to connect with those resources. Families can also stay connected with UD as well as with the well being services through the Blue Hen family Hub. As you're preparing for your transition to UD, you want to think about what's your style? How do you respond when things change? How do you respond to new situations, when things might be a little bit unclear or unfamiliar? How do you cope with stress? How do you cope with challenges? And have that mental framework as you move into your transition time here to UD? We are here for you. Again, we are in this together. Student Health is part of a broad coalition of the well being services. We are supported by the Counseling Center as well as our health promotion Office. This is a picture of all of our team members together. We make up seven physicians, four nurse practitioners, psychiatric providers, psychologists, counselors, nutritionists, recovery specialists, nurses, health promotion specialists, all working here to support you. We also work very closely together. If you see a physician in student health services and they would recommend that you see the nutritionist for for some additional guidance, we can make that connection. If you're seeing a counselor in the counseling center and they feel that you should see a physician about some of your symptoms, they can make that connection for you as well. Again, we're all here to support you and there's many resources available for you at UD. We have a lot of services through our well being departments. Each of these squares represents a service that we provide to students on campus through the well being units. All of the services that have a green check mark, so you can see the majority of services that have a green check mark. This means that there is no what's called co pay for you to use that service at UD because it's already covered in your student fees. That means there's no charge. You don't have to pay anything when you come to see a doctor, when you come to see a nurse practitioner or a nutritionist, or a psychiatrist, or a counselor, all of those services are included with your student fees. The services that don't have a check mark are where we would utilize your medical insurance, or there may be some small out of pocket costs, meaning that you would pay with a credit card or ApplePay, or that we would post the charge to your student account to be paid through student financial services. There is more information about what's covered under the fees and what uses insurance on our website. So a little bit more about student health services individually. We are located on campus on the South Green. We are open Monday through Friday, 845-5, our e mail address and our phone number are there on the screen. All of our detailed information about our services is listed on our website and the link is at the bottom. A little bit more about our services. We have doctor's visits or nurse practitioner visits. This is what we refer to as primary care or a general practitioner. This is things like a wellness visit, can be chronic health problems, things like asthma, diabetes, thyroid problems, sick visits certainly. If you have a cough, a sore throat, a rash, or if you get injured. If you cut yourself or you injure your ankle or joint or have a concussion, things like that. That's the bulk of what we see students for. We have a lab on site, so we can do a lot of testing on site, including COVID testing, strep throat, influenza, sexually transmitted infections. We can also draw a blood sample to be sent to an outside lab, a reference lab for additional testing options, things like a thyroid panel, a cholesterol, or lipid panel, glucose, things like that. We have pretty robust sexual health services, everything from birth control and contraception to STI testing, to general gynecologic care. Menstrual cycles, menstrual pain or testicular pain, anything having to do with the reproductive system. We have a nutrition department as well. Everything from general nutrition advice to specific diagnosis medical nutrition, things like diabetes, Crohn's disease, celiac, things like that. We have an x ray machine on site as well. We also have an immunization department that gives all of our routine vaccines as well as travel vaccines and tuberculosis testing. Then we have a dispensary, which is like a pharmacy where you can buy medicine off what's called over the counter, or you can fill a prescription from a doctor. We'll talk a little bit more about that. Appointments at Student Health are prescheduled. We work together with students to find a time that works with their class schedule so that they don't have to wait so that they're not waiting 2 hours to see the doctor. You can schedule an appointment with us either online on your UT Health portal or by calling our office. Again, most services at Student Health are free included in your student fees, and there's no cost for you to schedule an appointment here. The counseling center where our mental health services are provided. The counseling center helps students with many, many aspects of mental health, but these are some of the most common ones that we help students with, anxiety, depression, stress, eating disorders, and body image concerns, gender questioning, sleep problems, certainly we see a lot of sleep concerns in our undergraduate and graduate students. Relationship problems, that can be everything from romantic relationships, to friends, to family members, to problems with a professor, perhaps. Time management, career uncertainty and homesickness. Home sickness may affect our international students a little bit more than our domestic students. It's not as easy for you to connect with your family members if they're in a significantly different time zone or you may not be able to go home for certain important family events that you normally would have attended. It also may be harder for your family to visit you. We recognize that homesickness in our international students is a little bit more prevalent than in our domestic students. The counseling center is located next door to the student health center. It's in Warner Hall. They are open 830 to 430, and their first appointments are walk in, meaning you can come in anytime 830-430 and meet with a counselor. After that first meeting, any subsequent visits that you have there will be pre scheduled and they'll find a time that works with your class schedule. You can learn more about the services of the counseling center at their website. Just a reminder all of the counseling services are free. There's no co pay or no cost for you to see a counselor or therapist. All of those costs are already included in your student fees. What happens if you need medical services when student health or the Counseling Center is not open? We are fortunate to have two what we call urgent cares or health facilities that are open longer hours near us on campus. There are two urgent cares, very close to campus. One is called Newark Urgent Care. It's on Main Street. You'll hear a lot about Main Street. Main Street runs right through the middle of our campus. It's where a lot of restaurants are, coffee shops, as well as movie theater, grocery stores, and this urgent care. There's also an urgent care, what's called on Star campus, which is on our south part of campus. You'll notice that urgent cares are open longer hours, but they do have a cost associated with them. Typically, the co pay, the cost to have an appointment there is anywhere $20-100. You can schedule appointments at these facilities as well online. We also have a medical advice line that's staffed by nurses with physician backup. That's a 247 lines. You can call that phone number anytime to reach a nurse. So if you have a question of, can I wait for an appointment tomorrow or do I need to go to one of these urgent care facilities or do I need to go to the hospital perhaps? You can talk to a nurse for free at any time and they can help guide you there. We also have a 247 virtual mental health service through a company called Tim Care. The information here is on the link. Basically, timely care is an app that you have on your computer or on your smartphone, where you can connect either via phone or via video with a counselor within 5 minutes anytime. It's a great resource for students. We know that over half of our students utilize timely care at some point during their time at UD. It's a good idea to download that app to your phone or computer ahead of time. That way, when you have an urgent need to speak with a counselor, you can just open the app and hit talk now and it'll connect you immediately. Well, you don't have to go through the registration process when you're in need of someone urgently. For hospitals or true medical emergencies, we have a hospital system close to us called Christiana Care. In the United States, if you're having a medical emergency, you want to call 911, and that will bring the ambulance to you to get treated quicker as well as get you transported to the hospital appropriately. Emergency department here in the United States, you're typically evaluated by a nurse first and then a doctor or nurse practitioner or physician assistant. Oftentimes oftentimes waiting at the emergency department can be a long time. It can be up to six or 12 hours even before you're seen by the provider. The nurses will shuffle patients around based on the urgency of their visit. Someone having a heart attack, for example, will get seen faster than someone who may have a laceration on their hand that needs a couple of stitches, if that makes sense. There is a charge to go to the emergency department, so it's typically $100-200. This is certainly the most expensive option for health care. We really want to reserve going to the emergency department or the hospital for true medical emergencies and using our urgent care facilities or student health facilities for more routine or urgent, less emergent medical problems. United States Considerations for healthcare. Healthcare in the United States is very expensive. This is not new news to you, I'm sure. The health care system here is very different from a lot of the countries that our international students are used to. It is recommended in the US to use the lowest cost option for the level of symptoms that you're experiencing. What that means is, if you have a sore throat, if you have a cough, if you sprain your ankle, if you have a rash, these are things that you would come to student health for or make an appointment at Student Health for. And student health is not open, or you have an urgent condition like a significant concussion or laceration. That's something that you would want to go to urgent care, the next level of care for. If you're having chest pain, you're having trouble breathing, you're having an allergic reaction, you're in a car accident, and you think you might have a broken bone. Those are things that you would go to the emergency department for. Again, the cost to the patient is increase with each of those level of care. In terms of medical tests. Blood tests and x rays in the United States require a prescription from a doctor or a nurse practitioner. The cost of these tests is also determined by your health insurance plan, but it can range from anywhere from $10 to $150. That means if you have a medical condition where you feel you would like your iron levels checked or you have knee pain and you think you might need an x ray, you have to see a medical provider first and that provider has to order those tests if they're appropriate for your symptoms. Most health insurance plans require what they call a step wise plan or step wise process or a prior authorization or referral, which essentially means they need to approve a more advanced or specialized order. An example here is that a patient must have an x ray. We talked about that knee pain. If you're having knee pain, your provider would need to order an x ray and then based on the results of the x ray, then the insurance company may agree to pay for a more advanced imaging test like an MRI. If you hear the words prior authorization or referral, that refers to your health insurance company's agreement to pay for that type of test. I know we have another presentation from University Health Plans with more information about the health insurance plan at UD, as well as general guides about health insurance in the United States. Specialist. Specialists are examples would be dermatologists, skin specialist, a gastronerolgist, which is like a stomach and intestine specialist, a surgeon, an allergist, basically anyone other than a GP or general practitioner. We do not have any specialists here on campus. All of our specialists are partnered off campus or through Christiana Healthcare system. They're all within about ten or 15 minutes of campus. Specialist office are by appointment only, and those visits typically do require a co pay, typically somewhere $20-50 for an appointment to see that specialist. I doctors. We do not have e doctors on campus, but there are I doctors very close to campus on Main Street, which we talked about before. There is o voluntary optional vision insurance. Health insurance for your eyes, that is an option for you through the University's health insurance plan. The company for that is called VSP Vision. You may see that on the health insurance website. It's important to note that glasses and contact lenses are not covered by your regular medical insurance. You would need to purchase separate vision insurance if you are interested or going to need glasses or contacts while you're here in the United States or I exams. Glasses and contact lenses in the United States typically cost 100 to $300. We recommend that you bring a supply of contact lenses with you to UD, especially if you do not have vision insurance. A little bit more on that. If you wear contact lenses or glasses, bring an extra pair of glasses with you and bring a supply of contact lenses with you. You want to bring those supplies in case you lose your glasses or your glasses break, or you get an eye infection and you have to throw away a pair of contacts and start using a new pair of contacts earlier than you normally would have. Make sure that you are prepared in that regard when you come to UD if you do wear contact lenses or glasses. Dentists. There are no dentists on campus either, but there are a few dentists that are close to campus. Dental treatment can be expensive here in the United States, and again, it is also not covered by medical insurance. There is an optional dental insurance plan that's available through the university. In general, we recommend students see their dentists at home prior to coming to the United States or prior to coming to UD. Also a quick reminder to take good care of your teeth while you're here, brushing regularly twice a day, polsing regularly as well. A little bit about medications in the United States. Medications like antibiotics, antiviral medications. These are medications that require a prescription from a doctor or a nurse practitioner. These prescriptions are then distributed. The medication itself, you can get at a dispensary or at a pharmacy by someone who's licensed to provide those medications. The cost of medications is determined by your health insurance plan, but ranges between $1 to $50 sometimes more expensive for specialized medications. What we call over the counter or OTC medications are medications in the United States that do not require a prescription, meaning you can go to the pharmacy or go to the dispensary at any time and just buy those medications yourself. Those examples would be things like cough medicine, con gestion medicine, medicine for fever, things like paracetamol, tylenol, acetamenafin, anti inflammatory medicine like ibuprofen or advil or Motrin, medicines for headache and diarrhea or allergies. You want to make sure that you read the directions on the box for those medications to make sure that you're taking the right medicine for your symptoms and taking it as directed. Again, we have a dispensary here at Student Health Services where you can buy a lot of these medications. There are also a vending machine in our student center that has some of these medications as well as things like emergency contraception, pregnancy tests, thermometers, lots of other medical supplies as well. What about my medication from home? If you take a chronic medication. If you take a medication regularly for a medical condition, either every day, every week, every month, you want to bring at least a three month supply of that medicine with you to the United States. Then you want to think about, what am I going to do when I'm getting close to running out of my medicine? Either you need to have a way to get that medicine again from home, so someone in your family can ship or mail that medicine to you. Or if you can't get more medicine from home, then you'll need to schedule an appointment here at Student Health with the doctor so that the doctor here can continue to prescribe that medication for you. You won't be able to just go to the pharmacy and buy that medication. It requires an order from a doctor here in the United States. If your particular medication is not available in the United States, your doctor here can help you find an alternative. It is something that's worth discussing with your doctor at home before you come to UD. Do I have any other options for this medication? Or what would be your second choice if this medication is not available? We can go through that on an individual basis when we have students who are in that circumstance. Switching now to the health and immunization requirements. All students at the university are required to submit documentation of two doses of the measles mumps and Rubella vaccines or MMR. You can also if you do not have documentation of receiving those vaccines, but if you're confident that you did receive them in the past, you can have what's called an antibody titer performed, and we'll talk about that in a minute. We also require a tuberculosis screening questionnaire for all students. This is a list of questions that assesses for a student's risk of being exposed to tuberculosis. We'll talk a little bit more about this as well. Tuberculosis blood testing is not required for everyone. It is only required for students based on their responses to their questionnaire. Again, we'll talk about that in a moment. Then students living on campus in the residence halls at the university are required to have documentation of one dose of meningitis ACWY vaccine that was received after they were the 16 years of age. We have to have gotten that vaccine when you were 16 or older. If you got that vaccine before you were 16-years-old, then you would need another dose before coming to UD. All of our immunization documentation can be submitted electronically through your UT Health portal. There's more information on our website at the link in the bottom right hand corner, where it goes over how to submit your information as well as more details about the required vaccines. All right. Let's go through them a little bit more in detail individually. For the measles mumps and Rubella vaccines, you have two options of how you can document or show that you have immunity to measles mumps and Rubella. The first, as we said, was to show documentation of receiving two doses of measles mumps and Rubella vaccine. Those two doses have to have been given after the age of 12 months, after you were a year old and they have to be spaced apart by at least 28 days. If you do not have records of those vaccines from your childhood or you are not able to get those vaccines now. Another option where you can show that you have immunity or show evidence that you've been vaccinated in the past is to do a blood test for what's called an antibody titer. An antibody titer shows us the level of antibodies or cells that fight off this infection that would show that you are protected or immune to measles mumps and rubella. Some countries don't have the measles mumps and Rubella vaccine available as one combo vaccine. They have the vaccines available separately, and that's fine. If you receive those as separate vaccines, you can include that documentation and that will qualify. Moving to meningitis. Meningitis ACWY vaccine. Again, the meningitis ACWY vaccine is only required for students who are living in and on campus residence hall so that your housing is provided by the university. If you are not living on campus, if you're not living in housing that's provided by the university, this vaccine is not required. It is very strongly recommended, but it is not required. If you are living on campus or in housing provided by the university, we require documentation of one dose of meningitis ACWY vaccine after the age of 16. For this vaccine, there are no blood tests or antibody titers that are available. If you do not have documentation of that vaccine, you would need to receive a dose of that vaccine in order to move into your on campus residence. Moving to the tuberculosis screening questionnaire. Tuberculosis, which is abbreviated as TB. All students are required to complete a tuberculosis screening questionnaire, which is an online questionnaire on the UT Health portal. The questions on the tuberculosis screening questionnaire will evaluate for your risk of being exposed to tuberculosis up until this point in your life. After the questionnaire is completed, students will either be advised that no further action is needed or they may be advised that they need a tuberculosis blood test based on their responses to the questionnaire. Tuberculosis blood test options include a quanti feron or a T spot blood test. Tuberculosis skin tests are not accepted for this tuberculosis testing. Important to note, so it's a tuberculosis blood test that is required, not a tuberculosis skin test. The tuberculosis blood test must have been done no more than six months prior to the start of classes. Basically February of 2024 or later. If you have a tuberculosis blood test from three years ago, that would not qualify for the University's tuberculosis testing requirement. If you've received the BCG vaccine or the tuberculosis vaccine, that does not exempt you from the tuberculosis testing requirement if your screening questionnaire indicates that you need tuberculosis testing. If you've had tuberculosis in the past and have received treatment for tuberculosis, please upload documentation of your completed treatment to your UD health portal and that will satisfy the testing require. We get a lot of questions about tuberculosis screening. It is very confusing in general. Please feel free to reach out to us via your UT Health portal if you have individual questions about the tuberculosis screening. So important note that our health and immunization requirements are due by July 25. So we have what two weeks here? Yes, two weeks to the date to submit those records via your UD Health Portal. More information about again, how to submit those or where the forms are available is available on our website. What if I can't get the vaccines or I can't get the testing prior to arriving at UD? Again, given that we have two weeks until the deadline, you may be traveling in July, you may be traveling closer to August, every effort should be made to obtain the required health and immunizations prior to arriving here at UD. If you have an extenuating circumstance, for example, you're leaving your home country in perhaps July instead of closer to the beginning of classes in late August, or you have another situation where you won't be able to get these testing or vaccines before you arrive at UD, please give us a call when you arrive at UD to our immunization department and they will be able to assist you. If you are not able to get your vaccines or your tuberculosis test before July 25, but you can still get it before you arrive here at UD, that is absolutely preferable. So the general requirement is to have your health and immunization records in by July 25. If it can't be submitted by July 25, please do it as soon as you're able, but before you arrive at the university. Students who do not meet the health and immunization requirements will result in an academic hold. What that means is that you won't be able to adjust your class schedule or register for subsequent semesters. That's the university's monitoring system. We will message students if that applies to give them resources and a warning, so to speak. But the university takes health and immunization requirements very seriously. No students will be able to continue at the university unless they're meeting the health and immunization requirements. To recap here. What should I do before I leave home? You want to upload your health and immunization records. This is your MMR, measles Mumps and Rubella vaccine, as well as your meningitis, ACWY vaccine, if you're living on campus. You want to complete your tuberculosis screening questionnaire. That's an online questionnaire again. If prompted after completing that questionnaire, then you need to obtain a tuberculosis blood test. This is a quanti furon or a T spot blood test. Again, that blood test must be done no more than six months prior to the start of classes. No earlier than February of 2024. If you are prompted to supply a tuberculosis blood test result and you haven't had one since February 2024 or after, you would need to do another tuberculosis blood test. Once you have the results of that blood test, you want to upload those blood test results to the UD health portal in the tuberculosis testing section when that appears for you. You want to make sure you visit your dentist for routine dental care prior to coming to the United States, as well as visit your eye doctor for routine eye care prior to coming to the United States. Again, if you have a medical condition that requires you to take a medication regularly, either every day, every week, every month, or you have a medical condition that needs routine blood testing. You want to visit your treating physician. You are a doctor who manages that medical condition for you. You want to make sure that you meet with them and visit with them prior to coming to the United States. Make a plan together for medical care while you're abroad. With the advances in technology and telehealth with COVID, sometimes, physicians will stay available to you via e mail or via a patient portal or even sometimes via video call, and they may still be able to assist you while you're in the United States. Example. You want to make sure that you have at least a three month supply of medication with you when you come to the United States and that you've thought about and made a plan for what you'll do when you need more medication. Will you get more medication from home and have your doctor from home either ship you the medication, have your family ship you the medication, or do you need to see a doctor here at Student Health to continue on that medication? If you need to see a doctor here at Student Health to continue that medication, you want to schedule that appointment about a month before you're going to run out of medication. We have time to make a plan if that particular medication is not available in the United States. You want to get copies of your medical records, your last doctor's visit, perhaps your most recent lab tests, if you have a chronic medical condition. You want to make sure that you have a full understanding of your medical condition, the medications that you take, the allergies that you have to medications, the hospital stays you've had, what surgeries you may have had in the past. For a lot of students when they come to the university, this is the first time that they're going to a doctor's office by themselves or without their family. They may realize that, I don't know how to answer these questions because my parent or my family member always answered these questions for me. You want to make sure that you understand your health conditions, so you know how to manage your health conditions and you also know how to relay to the health care providers, what you've experienced in the past and what your previous treatments may have been. All right. We're going to open up for some questions. As Vienna mentioned, we are really aiming for general questions today about health and well being here either on campus or in the United States. If you have a specific question about your individual medical condition or your individual vaccines or tuberculosis screening, we'll provide our contact info on the last slide here. You can also message us through the UD Health portal, and we can answer your question in a secure manner as well. I'm actually going to stop sharing my screen here so I can bring up the Q&A. Than to doctor Frick for that explanation. I wanted to start off with a question. I know there are some questions in the Q&A box, but this is related to immunizations. I know there are a lot of questions there. So if for example, a student is unable to maybe get the MMR or meningitis vaccine abroad, would they able to get that vaccine here at Student Health Services and is there a fee associated with getting those vaccinations here? Sure. If a student is not able to get the vaccines in their home country, can they get them here when they arrive at UD? They can. Again, ideally they want to do that when they arrive to the United States and before classes begin. There is a charge for vaccines and tuberculosis testing here in the United States. The MMR vaccine can be anywhere up to $200 and the quantiferon or the tuberculosis blood test can be up to $45. The meningitis vaccine can be up to $200 as well. It's highly recommended to get those vaccines prior to arriving at the university. Thank you. Muro, please feel free to take it away with any questions you see in the communicates. Mally questions that we have here are about bringing your own medication with you in terms of how much is allowed for an individual to bring into the country of their medication. Is it like a three month limit, a six month limit? What are the guidelines around that? Yeah. There is no limit on bringing medications into the country if you have a prescription. So if it's a prescription medication, you want to bring that medication either in your prescription bottle or have a prescription from your doctor's office that shows that you're taking that medication. The same goes for controlled medications. So those will be things like opiate pain medications or stimulant medications for IDHD. The other question in here a question about bringing things like ibuprofen, things like that, you can absolutely bring those medications into the country. Yes. Okay, great. Couple of questions about the TV screening questionnaire. Once that is completed, if they pass that screening questionnaire, then is there any sort of vaccination requirement? No. If you complete the screening questionnaire and at the end of completing that screening questionnaire, you'll see a green check mark that says compliant. Then you're done. If after the screening questionnaire, you see a green check mark that says compliant and then a pop up window will appear that says, based on your responses to the questionnaire, you need to provide tuberculosis blood test. Then you will see another clearance item marked tuberculosis blood test, and it'll have a red X mark until you submit the results of a tuberculosis blood test. If that makes sense. Absolutely. I've met all the requirements in terms of uploading my immunizations and completed the health forms. Is there a reason that we need to contact health services in a proactive way as soon as we get here or just wait until something comes up in terms of my health? Great question. You would not need to meet with us in general. If you don't have any medical needs, we are here when you need us, but otherwise, nope, you'll be fully satisfied for all the university's health and immunization requirements? Thank you. R, I'm going to address someone mentioned when bringing chronic medication, should they be in your luggage and the prescription in hand carry. That's a great question and a great point that I should have mentioned. Please always put your medications in your hand luggage. So in your carry on bag so that you have access to your medications in case your suitcase or luggage is lost. So please put your medications in your carry on bag. Okay. And again, just if you want to go over briefly, where to find all the information about what type of screening questionnaires you have to do, amusations, where they can access that information online? Sure. Let me put the link in the chat here. So The other nice thing you can do for any questions about health and well being is to just Google UDL required immunizations and it will all come up. This link that I just put in the chat is where you'll find text information about all of what's required, as well as the forms to complete for those health and immunization requirements. Their tuberculosis screening questionnaire is also available on the UT Health Portal. The UT Health portal is the patient portal here. It is the portal where you will upload all of your health and immunization records. I'll put the address to it here in the chat. That portal also will contain your tuberculosis screening questionnaire. When you log into the UT Health portal, you'll see a section that's called Medical clearances. In there, you'll have a red X mark, a red X for any item that's required that you haven't fulfilled yet. Those red Xs will show for measles, mumps, rubella. Meningitis, and tuberculosis screening questionnaire. Until you've provided records for measles, mumps, Rubella, meningitis if applicable, and completed your screening questionnaire, those will stay red X marks. Once you provide those records, then they will turn to green check marks. If the records that you've submitted satisfy those requirements. If the records that you submit do not satisfy the requirements, our staff will message you directly through the UD Health portal to explain either what information we still need or provide your resources on how you can get additional vaccinations. Right. And here's a good question. Will parents or any other family members be informed of the ways in which we use our health insurance? Any of our expenses, what we're getting treated for any information like that about medical privacy? Sure. No. Two pieces to that. At the university, any services that you receive at the university. We do not bill for those services, so there's no fees associated with those services, so that would not show up anywhere. Anything that does have a fee with it here at Student Health, you can either pay at the time of service, you can pay on your credit card or through ApplePay Google Pay, or we can post it to your student account. When we post a charge to your student account, it will just say Student Health Services. In regards to your health insurance, because you will have the university health insurance, you yourself are the plan holder, meaning the only records that would come related to that health insurance plan are coming to you. They wouldn't go to your parents. They would go to you because you are the only person in your family who is insured under that health insurance plan. We do have the ability for dependents to be insured under that health insurance plan. So if you have a spouse or you have a child, they can also be in insured under that health insurance plan. I hope that makes sense. Y. I just want to also there's some questions that have very specific questions about an individual's health circumstances and there specific situations. So if you have anything that is specifically about your unique situation, definitely contact the student health services to get answers to sort of the nitty gritty of a lot of the questions that you have there. Yes. Okay. Se a question here for what does LGBTQ health entail? That's a great question. LGBTQ stands for lesbian gay by trans or queer or questioning sexual identities. We are supportive here at the university of all students, including students who may have questions about their gender identity or who may identify as a different gender or sexual orientation as theirs at birth. We are supportive here at the University. We have many services to support students as they navigate their new identity while they're here at the university. That's what LGBTQ stands for. T hank you. Question here of in the case of International Students health insurance in the home address, can we fill in the address of any relative or friend in the United States? I don't entirely know the answer to that, but you would want to put your address your address of while you're here in the United States. So you wouldn't want to put a friend or relative's address. You want to put where you would want to get mail from the health insurance plan, if that makes sense. So your mailing address while you're here in the United States? And there's a question about being, if the patient is a minor, are there any additional forms that need to be that need to be completed for them to get health services here? Yes. So if the student is under the age of 18 or will be under the age of 18 when they arrive at the university, there is a consent to treat a minors form that will appear in their UD Health portal? That document must be signed by a parent or guardian and then uploaded back to the UD Health Portal. Yes. There's a question that sort of relate to in terms of previous conditions, the people's health records, when they come to the states, how much of their medical history, sort of health reports, stuff like that, should they bring with them just to have here for doctors here to access them? Story. I would have at least the last year, the last year's worth. It's okay to have it available electronically on your phone or on your laptop and then that way if it is needed, you can upload it into the health portal. When you log into the UD health portal for the first time, you'll be prompted to enter your health information, to list any medical conditions that you have, any medications that you're on, any allergies, any surgeries that you've had. You want to make sure that that information is complete. You might need to confer with your family to answer some of those questions. You want to make sure that that information is complete. I would say if you've been in the hospital in the past year or maybe two years, or if you've had surgery during that time, if you see a specialist back home, so if you have a heart doctor, if you have a lung doctor, if you have a dermatologist or skin doctor. If you have access to the records from those visits, those would be helpful things to bring along, as well as if you've ever had lab testing done before, any lab results would be helpful as well for you to have. Thank you. This question about I've submitted all vaccines and all are compliant, and say satisfied, but the meningitis says awaiting yet. I'm going to be living off campus. What should I do? How do I get the status updated? That's a great question. The university finalizes its on campus housing at the beginning of August. Until August, everyone who everyone shows us having the meningitis requirement. After the housing assignments are posted, then students that are not living on campus, that requirement disappears from their health So if you're not living on campus, you do not need to submit a meningitis vaccine, and that requirement will drop off of your portal once the housing assignments are finalized by residents life and housing? It's a good question. I along those lines. Question about staying off campus. In terms of vaccinations, medical records, would any sort of lapse in those limit someone's movements or abilities to move throughout the state, or is it just specifically about the University of Delaware's vaccination immunization requirements? Can you say that question again? Ma. There's a question saying that in terms of, I believe this is in relation to immunizations and vaccines that would limit travel of the individual throughout the state or the region, or are they just specifically to University of Delaware and being on a UD campus. Gotcha. No. There are no other health requirements for the state of Delaware aside from the university. Again, if you want to live on campus, again, that's where the meningitis comes into play. Otherwise, the measles mumps, and rubella and tuberculosis are requirements of the university, but not of the state or the country. That makes sense. And there's one last question that's about dental care. I think that that's probably one that would be better. It seems a pretty intricate question. So about prescriptions for dental treatment, Ln, so I'll just to advise the individual to contact health services directly about that particular situation. Absolutely. And then the final question we have coming up here. Are we required to take any vaccinations as an international student, which I think that you've gone over on that. Right. The requirements for international students are no different than the requirements for domestic students. All students are required to have documentation of a measles mumps bella vaccines, meningitis, ACWY, if they're living on campus, and a tuberculosis screening questionnaire, and tuberculosis blood test if prompted to provide that. I'm also going to share my screen here so that I can share the contact information or student health services. This is our e mail address here as well as our phone number, as well as our website. Please take a look at our website. We've done a lot of work over the past year to provide robust information there, so as much information as we can, so you can hopefully find the information that you're looking for. If you have continued questions after looking at the website information, please reach out to us either via e mail or your UT Health portal. We're very excited that you've chosen University of Delaware for your university studies, your undergraduate or graduate studies. Again, we have a lot of resources here for students. Your advisor is a good resource for you. Other students are good resources for you. The Dean's Office, which supports our undergraduate students is a good resource for you. Again, if there's something that you're wondering, I wonder if University of Delaware has whatever, Google it. You'll probably find it. We have a lot of resources here for students and we're very excited to welcome you in a few weeks to campus. Ports our undergraduate students is a good resource for you. Again, if there's something that you're wondering, I wonder if University of Delaware has whatever, just Google it. You'll probably find it. We have a lot of resources here for sure. Just again, we're very excited to welcome you to UD. Please take a look at the website for additional information about health services here, as well as for the immunization and tuberculosis requirements and upload that information to your UD Health portal, which is the online portal linked in the chat. Again, feel free to reach out to us via e mail, phone or through messaging on the UD Health Portal. Again, yes, as Vina said there will be two more webinars in the next two weeks, including a webinar about nitty greedy details about health insurance plans and what health insurance terms mean. That information will be coming as well. Okay. Great. Thank you so much. Just again, next week, we're doing academic preparedness. We're having the before you arrive session and that's next week. And so we hope to see you all there. Thank you for joining us this morning.
BYA #6: Understanding Healthcare in the US
From Moraa Andima July 12, 2024
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Get an introduction to U.S. healthcare concepts, introducing Student Health Services at UD, other local healthcare providers and how to access them. This webinar will be presented by UD's Student Health Services.
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- Department Name
- Center for Global Programs & Services
- Department Division
- Date Established
- July 11, 2024
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