Hello everyone. My name is Lindsay calories and I graduated from UT in 2014 with majors in marketing and management and minors in international business and Spanish. When I was at Delaware, I participated in a few clubs. I was in the blue hand Marketing Club, PRSA, and was also a leader in my sorority. I was so eager to start a career and building my resume. As soon as I got to school, I scoured the Careers website. I actually ended up finding an internship at a company called cash Connect, which is a subsidiary of with this bank that's based in New York, Delaware. And I started working for them right after my sophomore year and was lucky enough to continue that internship about ten hours a week throughout the school year. Internships are like starting all over again. You don't always know the right way to communicate or who to reach out to. My internship, I was able to build foundational skills, just like how to send an email, how to effectively communicate with people, how to develop my listening skills, note-taking. I attended a few informational sessions hosted by learner to get to know different companies and better understand what they do. When I first heard of Deloitte Consulting, I showed up at every single event that they were on campus just to network and get my face out there. And I was so excited to accept an opportunity my junior year for graduation after college. While working at Deloitte, we would work for large federal clients and there would sometimes be over a 100 of us supporting different projects. We would help either build new systems or enhance existing systems. Working in consulting, help me understand in business who does what, and how things are organized. I also got a better understanding of how to companies make things happen? How did things go from an idea to what requirements are needed to then testing it and then implementing it and making change throughout the organization. This led me to my current position at Aramark as a business process director. This learning led me to my current company, Aramark, on our hospitality enablement team. As a business process director, Aramark supports food and facilities services in higher education such as the University of Delaware hospitals, K 12, educational facilities, correctional facilities, sport stadiums, and more. In my current role, I am responsible for engaging with our frontline operators to better understand what processes or tool enhancements would they need to make their jobs easier. And then I work with functional groups in the organization, like IT, HR analytics to make those things happen. In college, I always only thought about those main functional groups like HR, finance. I never really thought of operations and what that means. But here at Aramark, our frontline operators are the heartbeat of our organization. And everything that I do is to enable them to do my job. Well, you cannot be above anything. I have helped prepare for food service and I've setup time clocks. You also have to be able to communicate with all levels of the organization. In the morning, I might be facilitating a training session of Starbucks managers. And in the afternoon I might be facilitating a working session with vice presidents of different functional groups. It is also very important for me to be process-oriented in my thinking, in everything that I do when I'm building a report. Who's going to be looking at the report? What information are they looking for? Is it very clear what they should find them? When I'm developing a training, what is it that someone needs to be trained on? Am I making sure that the right people can find the right information at the right place and at the right time. Interestingly, my role could really go in many directions with Aramark. I don't really have a defined career path. Right now. My focus in the company is building my brand by doing great work and also networking at every opportunity that I have to better understand who does what. And also always be willing to provide help or support and take on new initiatives. At Aramark. I've witnessed them prioritize good leadership over experience. I've seen our leader in legal take over the HR organization. I have a few tips for first-year students. The first is to always be open to resume builders, but do not overextend yourself. It's much better to have a leadership position in one or two things than be a member of a million things. Also, be nice. You never know who you're going to be on a group project with. And you never know who you're going to want to reach out to on LinkedIn ten years from now, asking about a job. Also, just because you've chosen your major does not mean that you've chosen your career. I have a Marketing major and I've never once worked in a marketing part of an organization. I do, however, apply things that I've learned in the business school every single day. My major expose me to all of the opportunities in marketing and different directions that you could take your career. Save names and business cards of everyone that you meet. Everyone is always willing to help a college student and never be afraid to reach out. Finally, take advantage of the opportunities provided to you. And if they're not, make opportunities for yourself, good luck.
BUAD110 Alumni Videos Lindsey Calabrese - Business Process Director
From James Hageman August 13, 2021
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